Increase the effectiveness of your treatment by understanding and enhancing therapeutic relationships with service users

When: Thursday 20 November 2025
Time: 9:30am–1:00pm
Duration: 3.5 hours
Location: Online

We all know how important it is to develop and maintain good therapeutic relationships with service users. Being able to build rapport and trust, and knowing how to respond when things go wrong is critical to keeping people engaged in treatment.

In this engaging and relevant workshop, you will learn practical frameworks to understand therapeutic relationships, strategies to enhance connections with service users and skills to respond to ruptures in relationships and remove roadblocks to progress. The workshop will help you ensure your treatment stays on track and will increase your skills and confidence in managing issues in therapeutic relationships.

On average, participants of Building Therapeutic Bridges report a 60% increase in knowledge, 55% increase in skills, and 56% increase in confidence. Satisfaction is rated at 8.6/10 on average and 86% of participants would recommend this workshop to others.

Learning outcomes

• Understand the dynamics in therapeutic relationships
• Identify common client and practitioner behaviours that interfere with treatment
• Learn how to identify and resolve ruptures and roadblocks in treatment
• Find out how to turn an impasse into a learning opportunity for you and your client

Who should attend

This is a specialist skills workshop suitable for new, experienced and advanced practitioners. This workshop is suitable for workers in clinical settings.

Facilitator: Dr Richard Cash

“Richard is an excellent trainer and added great case studies making the training practical and interesting. Enjoyed hearing about his experience as well.”

- Workshop participant, 2024