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Leading practices for (r)evolutionary results

Kia ora, talofa lava

360Edge Aotearoa New Zealand provides a full suite of advisory services to help health service organisations accelerate change. We work with leading international organisations, governments and not for profit agencies across  Aotearoa New Zealand, Australia and globally.

Our vision is for a thriving service system that provides best practice responses right across the spectrum of alcohol and other drug use. We see a health sector that has continuous improvement at its core and is resilient and adaptable to change. Our mission is to ensure governments and services have the tools they need to respond effectively and efficiently to people who use alcohol and other drugs to reduce harms. Our values of excellence, transparency and integrity are at the core of everything we do. We live these values within the team and with our customers and collaborators.

We are driven to make a positive impact in the world and strongly believe in social justice and human rights, and it drives all of our work. We believe that everyone has the right to the opportunities and privileges that society has to offer. We recognise the impact of colonisation for tangata te whenua and the importance of mana enhancing services.

Our team of experienced pracademics takes a 360 approach, looking at problems from multiple perspectives. We collaboratively and holistically work with you at every stage, wherever they are in the cycle of change. We show you exactly what you need to do in a way that works. Combining three decades of national and international academic expertise with extensive clinical experience, we deliver pragmatic, evidence-based, and practical advice that is easy to understand, implement and sustain in the real world. Understanding constraints facing organisations, we distill the data and cut through the jargon.

Our Aotearoa New Zealand Team

AOD services

Professor Nicole Lee, Founder and CEO

Dr Nicole is well known across the globe for her expertise in policy and practice translation. Her knowledge and expertise on Australia's methamphetamine problems is second to none. With her unique background in clinical services, academia, teaching, and management, her policy advice is sought after by Australian and international governments, and major organisations like the WHO and the UNODC. Not your typical academic, her surprising but informative presentation style bridges that gap between research to practice to make the complex crystal clear. Nicole is also Adjunct Professor at the National Drug Research Institute Curtin University; member of the Australian National Council on Alcohol and other Drugs; board member of Hello Sunday Morning and The Loop Australia; and Fellow of the Australian Association for Cognitive and Behavioural Therapy.

0403 95 88 03
drnicolelee.com.au
LinkedIn: linkedin.com/nicoleklee
Twitter: @DrNicoleLee

Kathryn Leafe, Head of Partnerships Aotearoa New Zealand (Aotearoa New Zealand office)

Need to know something about alcohol and other drugs in Aotearoa New Zealand? Kathryn is our Aotearoa New Zealand expert. She's an innovator in the harm reduction and prison space and a leader in service transformation. Connector extraordinaire with a deep knowledge of the Aotearoa New Zealand sector. Kathryn was previously CEO NZ Needle Exchange Program.

1300 988 184
LinkedIn: https://www.linkedin.com/in/kathryn-leafe-41491579/
Twitter: @kathrynleafe1

AOD services

Elaine Moss, Head of Business (Aotearoa New Zealand office)

Need to know something about 360Edge? Ask Elaine! She's our switched on Head of Business whose superpowers keep our distributed team and virtual office humming along, all delivered with a smile. 360Edge’s best-kept secret, Elaine makes things happen behind the scenes as if by magic.

1300 988 184
LinkedIn: linkedin.com/company/360Edge
Twitter: @The360Edge

Chris Raine, Head of Partnerships Australia (Queensland office)

Chris is our high-achieving business strategist. With his extensive not-for-profit experience, he can find innovative solutions to any problem for our clients and clients to be. And he was Young Australian of the Year (Queensland), a Westpac Fellow and an Oxford Skoll Scholar to boot! Chris's superpower is connecting for the public good. He was previously Founder and CEO at Hello Sunday Morning.

1300 988 184
LinkedIn: https://www.linkedin.com/in/ckraine/
Twitter: @ckraine

Working with families in AOD services

Paula Ross, Head of Workforce Development (Victorian office)

Paula leads our workforce development programs with key responsibility for developing and delivering our training, supervision and workforce policy development programs. She is also our families' expert. With her extensive experience in Counselling Psychology, she really understands how to bring the evidence into clinical practice, so participants get the skills they need to be more effective. She is highly sought after all around Australia for her training and supervision skills. Our clients love her combination of warmth and pragmatism. Paula is also a couselling psychologist in private practice.

1300 988 184
LinkedIn: linkedin.com/company/360Edge
Twitter: @The360Edge

AOD services

Dr Richard Cash, Head of Service Development (Victorian office)

Richard leads our service improvement and evaluation programs. He is also our trauma expert. With his extensive experience in Forensic Psychology, he really understands the complexities of real world service delivery. He is a master at translating research into practical solutions so governments and services stay up to date and on the cutting edge of evidence-based practice, providing the best possible responses for service users. Our clients love his engaging communication style. Richard is also psychologist in private practice and was previously Director of Education and Training Phoenix Australia

1300 988 184
LinkedIn: https://www.linkedin.com/in/dr-richard-cash-14136050/
Twitter: @The360Edge

AOD services

Tim Hilton, Head of Health Systems Development (Victorian office)

Tim is our expert in developing, costing, and modelling health systems. He really knows that the whole is greater than the sum of the parts. With his background in accounting and his clear head for complex logistics and health systems analysis, even the most challenging projects come off without a hitch. Our clients love his positive and optimistic approach and his second-to-none client relationship skills.

1300 988 184
LinkedIn: https://www.linkedin.com/in/tim-hilton-hc/
Twitter: @The360Edge

AOD services

Devushka Blake, Project Coordinator (Queensland office)

Dee is our project coordinator extraordinaire. She makes sure all our service and workforce projects run to time and budget, and that deliverables are to the highest possible standard, all delivered with a smile. With her sector experience she really understands what projects need to be successful. Dee's cat herding and juggling skills are second to none.

1300 988 184
LinkedIn: linkedin.com/company/360Edge
Twitter: @The360Edge

AOD services

Jarryd Bartle, Consultant (Victorian office)

With his unusual background as a criminal lawyer and public health expert, Jarryd's super sharp mind gives us the edge in public health policy. Jarryd has a unique ability to see the intersection of criminal justice and alcohol and other drugs from multiple perspectives. We love his boundless energy and his ability to cut through to what matters. Jarryd is also a Lecturer in Criminal Justice at RMIT University.

1300 988 184
LinkedIn: https://www.linkedin.com/in/jarrydbartle/
Twitter: @The360Edge

AOD services

Dr Steven Bothwell, Consultant (NSW Office)

With his love of data and his super organisational skills Steven is our perfect project manager. He's also our super scientist, with a PhD in neuroscience and physiology. His evidence-based thinking results in effective solutions that really work on the ground. We love his ‘just say yes’ attitude.

1300 988 184
LinkedIn: https://www.linkedin.com/in/steven-william-bothwell/
Twitter: @The360Edge

Dr Amanda Davies, Senior Consultant (Northern Territory office)

Amanda is our super senior consultant. With her varied experience in clinical service delivery, research and evaluation and health system reform gives her a unique ability to put the pieces together to drive effective solutions. She also has extensive experience and understanding of First Nations services. We love her considered and solution-focused thinking. Amanda is also board member of Northern Territory Aids and Hepatitis Council and the Association of Alcohol and other Drug Agencies NT.

1300 988 184
LinkedIn:https://www.linkedin.com/in/dr-amanda-davies-91a724134/
Twitter: @The360Edge

Oliver Smith, Research Associate (NSW office)

Oliver provides our super-efficient research support, providing essential backup for our service development projects and ensuring that we are always up to date with the latest evidence. We love his do-what-it-takes attitude.

1300 988 184
LinkedIn: https://www.linkedin.com/in/oliver-smith-85a8539a/
Twitter: @The360Edge

Nicole Dimond, Senior Administration Officer (Queensland office)

Nic D is our ever-smiling administration guru. She provides the support and backend management to ensure our many workshops go off without a hitch. She also is our style guru, keeping our branding in check and engaging. Her amazing administration skills are second to none, all delivered with a smile.

1300 988 184
LinkedIn: linkedin.com/company/360Edge
Twitter: @The360Edge

Rebecca Low, Financial Controller (NSW office)

It's all about the numbers for our super financial controller, Bec. She monitors the ins and outs of our finances with lightning precision. We love her attention to detail and always-happy disposition.

1300 988 184
LinkedIn: linkedin.com/company/360Edge
Twitter: @The360Edge

Ensuring a well trained health workforce

Professional development for the health workforce is more than just training. It is a holistic approach that synthesises workforce analysis and planning, human resource management and capacity development. The result is a workforce that is seamlessly aligned to current and future service demands.

Our approach for professional development for workforce goes beyond education and training to a whole system approach to building the capacity and sustainability of your workforce.

We take a birds-eye view of your workforce to make sure you have the right people in the right jobs providing the best services for your clients.

We offer a 360 suite of workforce development services including:

  • Professional development workshops
  • Professional supervision
  • Training needs analysis
  • Workforce policy development

Practitioner Capacity

Professional development workshops

Our trainers are the key to effective learning. Not only are we great facilitators, but we also have also have decades of real experience in mental health and alcohol and other drug practice, so you know the clinical training you get is up-to-date and practical.

We know how to teach and what to teach to take clinical delivery to the next level and see better outcomes for your clients.

We provide enough theory for a solid understanding of the ‘why’ but with a practical focus on the ‘how’.

Professional supervision

Good clinical supervision is hard to find. Supervision for developing managers is even harder. Benefit from experienced, quality support for accelerating careers and developing strong, leading-edge practices.

With our extensive experience in we offer clinical supervision for all level of practitioner from any disciplines and clinical management support.

We use a self discovery-self reflection approach to supervision so deep learning occurs that directly translates to changes in practice.

Service Capacity

Training needs analysis

Wondering whether your team has the right skills for the job?

We look at your services, benchmark the skills required and advise where your team needs additional training, supervision or further qualifications.

The right people with the right skills in the right positions means more effective outcomes and less risk of burnout in your team.

Workforce policy

Workforce policy development is broad and complex.

It identifies workforce supply and demand for the long and short term, through business analysis, job design, recruitment, retention, resource identification, support structures, and capacity development.

An effective workforce policy is integrated into the organisation’s strategic plan and provides a framework for staffing decisions to support your organisation’s vision and goals.

Improved Confidence and Standard of Care

Drug Health WSLHD was looking for a training package to ensure our clinician’s knowledge and skills in working with methamphetamine users was up-to-date and evidence based. We needed a package that could target clinicians from different disciplines and at different levels of experience.

360Edge offered the training we needed and were very flexible in coordinating and planning, meaning it took minimal effort to organise. The training on the day ran very smoothly and was concise, completely practical, relevant to clinicians on the frontline, and was presented very well. Staff feedback told us fairly quickly that confidence in working in this area had increased, and that staff were surprised at how useful they found the training. Overall the training has helped us guide the development of new treatment programs, and to improve our standard of care with methamphetamine users.

Logan Harvey, Centre for Addiction Medicine (Mt Druitt), Western Sydney Local Area Health District

Leading practices for (r)evolutionary results

Service and workforce improvement can be challenging when it comes to health and AOD services. On the frontline dealing with alcohol, other drugs and mental health issues, you need practical solutions that work in the real world.

Our cutting-edge practices connect evidence-based practice with practice-based knowledge. As accelerated change experts, we combine more than 25 years of academic research with hands-on clinical experience to develop (r)evolutionary evidence-based practices that actually work. We work with organisations that want to be the best.

Our processes make it straight-forward to understand, implement and sustain practice change. Understanding constraints facing organisations, we distil the data, cut through the jargon, then work full circle with you to engage your workforce to implement effective strategies for service improvement.

A 360 integrated approach

Established Consultancy at your service

As the leading specialist alcohol and other drug consultancy in Australia and Aotearoa New Zealand, we provide a full suite of advisory services to help organisations who offer health and AOD services accelerate change.

By focusing on the process as well as the outcome, you get smooth implementation of the outcomes you need. Our consultancy collaboratively and holistically works with you at every stage, wherever you are in the cycle of change. Full circle is how we work.

Extensive experience in AOD services

Our team of experienced pracademics take a 360 approach to reviewing situations from multiple perspectives.

We show you exactly what you need to do in a way that works.

We have extensive understanding about AOD services and know how to make it work in the real world.