Consulting
Program
Evaluation
Improving the quality of programs and services
If you are looking to improve the quality, impact, or reach of your programs and services, the most effective way is through an evaluation.
Evaluations can answer formative questions (how did the implementation of a program go) and summative questions (how effective is this program ). They can also answer deeper, more complex, questions like why does a program work for some and not for others, and are there more efficient ways of getting the same results.
Exploring these questions enables insights from successful programs to be embedded across organisations and service systems.
360Edge has decades of experience in evaluation, so we know the right methodology to deliver powerful insights and the outcomes you are seeking.
We work closely with you to ensure that we answer the questions that matter, to achieve meaningful and lasting impact.
Evaluation of programs
Thorne Harbour Health’s ReWired 2.0
Thorne Harbour Health, approached 360Edge to assist in evaluating their methamphetamine support program ReWired2.0 for men who have sex with men (MSM).
We undertook best-practice review of the literature on alcohol and other drug programs for MSM, with a focus on methamphetamine as a drug of concern. From this we developed an evaluation tool to be used to measure the success of the ReWired 2.0 program.
We supported Thorne Harbour Health to embed the evaluation tool into the program, providing a comprehensive set of outcomes for alcohol and other drug use, motivation to change, mental health, self-stigma. There was also measures of satisfaction with the program to enable ongoing improvements.
The National Ice Action Strategy
We were invited by the Australian Government Department of Health to undertake an evaluation of the $451 million evaluation of the National Ice Action Strategy, designed to reduce harms from the drug ice. There were 31 programs funded under the Strategy right across Australia.
We worked with an expert advisory group to develop a detailed framework and then undertake the evaluation. We held more than 60 focus groups from right across health, justice and education.
We analysed data on outputs and outcomes collected by the funded programs, focusing on impact and quality.
Our detailed page report in March 2021 details the evaluation outcomes of all 31 programs. Our findings highlighted the importance of proactive evaluation of programs to ensure their effectiveness and responsiveness.
In 2021 we are embarking on the mid point review of the National Drug Strategy.
Case study: QNADA WQPHN
Alcohol and drug practice capacity project evaluation
QNADA partnered with 360Edge to evaluate the primary health capacity development work in Western Queensland and to offer evaluation support throughout the project.
This work involves the Queensland Network of Alcohol and other Drug Agencies (QNADA) collaborating with the Western Queensland Primary Health Network (WQPHN) to enhance the confidence and capabilities of primary healthcare services in providing effective alcohol and other drug support in Western Queensland.
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to find out how 360Edge can help create a more engaging and effective experience for your service users
