About - 360Edge

Why 360Edge?

We are a leading Australian health consultancy, specialising in the alcohol and other drug, and allied, sectors. We provide a full suite of advisory services to help health service organisations accelerate change. We work with leading international organisations, governments and not for profit agencies across Australia and internationally.

Our vision is for a thriving service system that provides the best policy and practice responses right across the spectrum of alcohol and other drug use. We see a sector that has continuous improvement at its core and is resilient and adaptable to change. Our mission is to ensure governments and services have the tools they need to respond effectively and efficiently to people who use alcohol and other drugs to reduce harms.

We are driven to make a positive impact in the world and strongly believe in social justice and human rights, and it drives all of our work. We believe that everyone has the right to the opportunities and privileges that society has to offer. Our values of excellence, transparency and integrity are at the core of everything we do. We live these values within the team and with our customers and collaborators.

Our team of experienced ‘pracademics’ take a 360 approach to viewing situations from multiple perspectives. We collaboratively and holistically work with our clients at every stage, wherever they are in the cycle of change, to achieve their goals.

Our team

Professor Nicole Lee, Director

Nicole is the face of 360Edge. Problem solver, pragmatist, 'Ice Queen'. She is an international leader in all things alcohol and drug policy and practice, and best known for her expertise on Australia's methamphetamine problems. Her advice has been sought after by Australian state and federal governments, the World Health Organization and the United Nations Office on Drugs and Crime. Not your typical academic, her entertaining keynote style makes research come alive. She makes the complex clear and easy to understand. She’s also our resident media star. drnicolelee.com.au

Elaine Moss, Business and Operations Manager

Need to know something about 360Edge? Ask Elaine! As our switched on Business and Operations Manager, Elaine’s business superpowers keep our distributed team and virtual office humming along, all delivered with a smile. 360Edge’s best-kept secret, Elaine makes things happen behind the scenes as if by magic.

Paula Ross, Program Leader Workforce Development

Paula leads our workforce development programs with key responsibility for developing and delivering our training, supervision and workforce policy development programs. She is also our families expert. With her extensive experience in counselling psychology, she really understands how to bring the evidence into clinical practice, so participants get the skills they need to be more effective. She is highly sought after all around Australia for her training and supervision skills. Our clients love her pragmatic style and clinical smarts.

Dr Richard Cash, Program Leader Service Development

Richard leads our service development programs. He is also our trauma expert. With his extensive experience in forensic psychology, he really understands the complexities of real world service delivery. He is a master at translating research into practical solutions so governments and services stay up to date and on the cutting edge of evidence-based practice, providing the best possible care for service users. Our clients love his engaging communication style.

Tim Hilton, Client Relationship Manager

Tim's incredible client relationship skills coupled with his deep knowledge of health systems ensures we continue to deliver excellence to our clients. He is also our expert in systems data modelling and service system costing and his clear head for complex logistics and health systems analysis means that even the most challenging projects come off without a hitch. Our clients love his positive can do attitude.

Devushka Blake, Project Manager

Devushka is our project manager extraordinaire. She ensures all our service and workforce projects run to time and deliverables are to the highest possible standard. Her cat herding and juggling skills are second to none.

Jarryd Bartle, Policy Consultant

With a unique background in forensic science, criminal law and public health, Jarryd's sharp mind gives us the edge in public health policy debate. He understands the interaction of AOD problems and criminal behaviour multiple perspectives. We love his boundless energy and his ability to cut through to the real policy issues.

Brigid Clancy, Research Consultant

Brigid provides our super-efficient research support, providing essential backup for our service development projects and ensuring that we are always up to date with the latest evidence. Smart as a whip, she balances the qualitative and quantitative data with a breeze. We love her attention to detail and her do-what-it-takes approach.

Rebecca Low, Financial Controller

It's all about the numbers for our crack financial controller, Rebecca. She monitors the ins and outs of our finances with lightning precision. We love her attention to detail and always happy disposition.

Brenda Owen, Administrative Assistant

Brenda provides administrative support to our training team, enabling the facilitators to focus on deliver the best workshop and ensuring the session runs without a hitch. Organising is her superpower. We love her endless energy and constant smile.

Approach

Beyond alcohol and drugs

We understand alcohol and drug use and the most effective responses so you get the best possible advice on policy and practice strategies. Our team is one of the most experienced in Australia.

Practical answers for the real world

When you want to know what’s working and what’s not - without the waffle. When you want practical strategies that will work in the real world. Our team works closely with you to understand your organisation and provide realistic advice that will accelerate change.

Change that lasts

Our academic expertise and practical experience helps you cut through the noise to find solutions that last. You’ll receive cutting edge processes that you can implement and sustain within your resources.

Tailored solutions

We understand that there’s no one size fits all solution. We ask the right questions and distill complex information to uncover what works for you.

Measurable outcomes

We take the time to understand your unique situation from all perspectives and connect the dots, from research to practice that is relevant to you. Gain real results you can measure.

A clear change plan

We take the guesswork out of your change plan. Our recommendations are written in clear, succinct language that everyone can understand and are feasible to implement.

How we work

We are a team of specialist 'pracademics'; practical academics who understand best practice and have clinical experience. We know what works in the real world.

Over the last 25 years our solutions have worked for organisations of different sizes from around the world, in both the private and public sector, and will work for your organisation as well.

Our real world policies provide organisations with practical and effective approaches that take into consideration the needs of their people, as well as the need for the organisation to perform at its best.

Our Clients

We have worked with leading national and international organisations to accelerate change.