About - 360Edge

Why 360Edge?

When it comes to alcohol and other drugs, we understand the complexities that can get in the way of successful change.

Our team is Australia’s leading specialist consultants in alcohol and other drug policy and practice. We combine more than 25 years of academic research with hands-on clinical experience to provide you with solutions that are both evidence-based and practical to implement.

We understand the nuance of alcohol and other drug policy and practice. We cut through the complexity and give you access to proven, cutting-edge practices that are relevant in the real world.

We partner with you full circle starting from wherever you are in the cycle of change to help drive results that last. Working with us, you’ll have actionable plans, policies, and practices that are understandable, practical and sustainable.

Full 360 support to help you find your edge and ignite lasting (r)evolutionary change.

Our team

Professor Nicole Lee, Director

Nicole is the face of 360Edge. Problem solver, pragmatist, 'Ice Queen'. She is an international leader in all things alcohol and drug policy and practice, and best known for her expertise on Australia's methamphetamine problems. Her advice has been sought after by Australian state and federal governments, the World Health Organization and the United Nations Office on Drugs and Crime. Not your typical academic, her entertaining keynote presentation style makes research come alive. She makes the complex clear and easy to understand. She’s also our resident media star. drnicolelee.com.au

Elaine Moss, Business and Operations Manager

Need to know something about 360Edge? Ask Elaine! Switched on Business and Operations Manager and expert organiser, Elaine’s administrative superpowers keep our distributed team humming along, all delivered with a smile. 360Edge’s best-kept secret, Elaine makes things happen as if by magic.

Tim Hilton, Client Relationship Manager

Tim's incredible client relationship skills coupled with his deep knowledge of health systems enables him to work with our clients to find effective solutions to take the next step in service improvement. He is also our expert in systems data modelling and service system costing and his clear head for complex logistics and health systems analysis means that even the most challenging projects come off without a hitch. Our clients love his positive approach and engaging style.

Paula Ross, Program Leader Workforce Development

Paula leads our workforce development programs. With her significant clinical practice background in counselling psychology and family therapy, she is highly sought after for professional development and mentoring of practitioners. She has key responsibility for developing and delivering our training, supervision and workforce policy development programs for 360Edge. She knows how to bring the evidence to life in clinical practice so your workers get the skills they need to be more effective. Our clients love her pragmatic style and clinical smarts.

Dr Richard Cash, Program Leader Service Development

Richard leads our service development programs. He is also our expert in comorbidity of trauma and alcohol and other drugs. His background as a forensic psychologist, coupled with his extensive service improvement and workforce development experience, means he really understands the complexities of the real world of clinical practice. He is a master at translating research to practice so your service stays up to date and on the cutting edge of evidence-based practice, providing the best possible care for clients and consumers. Our clients love his pragmatic approach and engaging communication style.

Louise Richardson, Project Manager

Louise is our multi-tasker extraordinaire. She is the single focal point for keeping our team on track and ensuring our multiple projects are fully resourced, and completed on time to the highest possible standard. We love her ability to engage and motivate the team and our clients love her single-minded focus on best outcomes.

Linda Jenner, Principal Clinical Consultant

Linda is our most senior clinical consultant with a wealth of knowledge about all service types in alcohol and other drugs. A perennial nomad, Linda has lived and worked all over regional and metropolitan Australia, so she really understands how evidence applies to local contexts. She has extensive experience in mental health and drug treatment and was the first ever CNC for Dual Diagnosis in the alcohol and other drug sector. Our clients love her warm and engaging style.

Sarah Jones, Senior Clinical Consultant

Sarah is our family therapy and family violence specialist. With a unique combination of clinical skills in alcohol and other drugs, mental health and family violence, she is our go-to for working with complex populations. Her extensive experience in clinical practice across a broad range of sectors brings a pragmatic edge to her service development and evaluation work. With her deep clinical thinking coupled with her knowledge of best practice, she is our key facilitator of model of care and clinical framework development. Our clients love her bright personality and her ability to connect with all types of people.

Sandra Simpson, Senior Training Consultant

World's best frontline trainer? We think so! Sandra is head trainer for our ice training program. And our workshop participants can't get enough of her warm communication style. Her extensive expertise and experience in practice ensure that every training session is as relevant as it is engaging. We love her constant smile and her never-ending optimism!

Jarryd Bartle, Policy Consultant

With a unique background in forensic science, criminal law and public health, Jarryd's sharp mind gives us the edge in public health policy debate. He understands the interaction of AOD problems and criminal behaviour multiple perspectives. We love his boundless energy and his ability to cut through to the real policy issues.

Brigid Clancy, Research Assistant

Brigid is our super-efficient research assistant, providing essential support for our projects and ensuring that we are always up to date with the latest evidence. Smart as a whip, she balances the qualitative and quantitative data with a breeze. We love her attention to detail and her do-what-it-takes approach.

Anna Wilkins, Ice Training Project Coordinator

Complex coordination is a breeze when Anna is on the job. She's our busy coordinator for our ice training program. And a whiz at organising and booking events, large or small, near or far. We love her can-do attitude.

Ethan McDonald, Research Assistant

With the lightening precision you'd expected from a budding medical doctor, Ethan looks after our training evaluation data entry and reporting ensuring that our training programs maintain their high standards. We love his super-efficiency.

Rebecca Low, Financial Controller

It's all about the numbers for our crack financial controller, Rebecca. She monitors the ins and outs of our finances with lightning precision. We love her attention to detail and always happy disposition.

Brenda Owen, Senior Administrative Assistant

Brenda is our chief administrative assistant, making sure the office runs without a hitch. Organising is her superpower. We love her lateral thinking and endless energy.

April Nougher-Dayhew, Administrative Assistant

April provides super admin assistant support to our ice training project. We love her flexibility and adaptability.

Approach

Beyond alcohol and drugs

We understand alcohol and drug use and the most effective responses so you get the best possible advice on policy and practice strategies. Our team is one of the most experienced in Australia.

Practical answers for the real world

When you want to know what’s working and what’s not - without the waffle. When you want practical strategies that will work in the real world. Our team works closely with you to understand your organisation and provide realistic advice that will accelerate change.

Change that lasts

Our academic expertise and practical experience helps you cut through the noise to find solutions that last. You’ll receive cutting edge processes that you can implement and sustain within your resources.

Tailored solutions

We understand that there’s no one size fits all solution. We ask the right questions and distill complex information to uncover what works for you.

Measurable outcomes

We take the time to understand your unique situation from all perspectives and connect the dots, from research to practice that is relevant to you. Gain real results you can measure.

A clear change plan

We take the guesswork out of your change plan. Our recommendations are written in clear, succinct language that everyone can understand and are feasible to implement.

How we work

We are a team of specialist 'pracademics'; practical academics who understand best practice and have clinical experience. We know what works in the real world.

Over the last 25 years our solutions have worked for organisations of different sizes from around the world, in both the private and public sector, and will work for your organisation as well.

Our real world policies provide organisations with practical and effective approaches that take into consideration the needs of their people, as well as the need for the organisation to perform at its best.

Our Clients

We have worked with leading national and international organisations to accelerate change.